Privacy Policy

Privacy Policy

Updated 11th April 2026 

1. Introduction

This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

2. Data Controller

The data controller responsible for your personal information is:

DC AquaClean 
High Street, Earith, Cambridgeshire, PE28 3PP

Email:  dcaquaclean@gmail.com 

Telephone:  07415 431 331 

This means we decide how and why your personal data is used.

3. What Personal Data We Collect

We may collect the following information when you use our website or contact us:

•     Name
•     Email address
•     Phone number
•     Address (if provided for service enquiries)
•     Any information you include in messages or forms submitted through our website
•     Technical data such as IP address, browser type, and pages visited (via cookies or analytics tools)

4. Purpose of Collecting Data

We collect your personal data for the following purposes:

•     To respond to enquiries and provide quotes
•     To deliver our services
•     To manage bookings and customer communication
•     To improve our website and user experience
•     To comply with legal obligations

We only collect the information necessary for these purposes.

5. How We Protect Your Data

We take appropriate technical and organisational measures to keep your personal data secure. 

This includes:

•     Secure storage systems
•     Restricted access to personal data
•     Use of encryption and security protocols where appropriate
•     Regular review of our data protection practices

We never sell your data to third parties.

6. Sharing Your Data

We may share your data only when necessary, such as with:

•     Service providers who help us operate our business (e.g., email or booking systems)
•     Legal or regulatory authorities if required by law

All third parties are required to keep your data secure and use it only for the agreed purpose.

7. Your Rights

You have the right to:

•     Access the personal data we hold about you
•     Request correction of inaccurate information
•     Request deletion of your data (in certain circumstances)
•     Object to or restrict processing
•     Withdraw consent where consent is the basis for processing

To exercise any of these rights, contact us using the details above.

8. How Long We Keep Your Data

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.